Data Protection Policy for Auction Today App:

1. Introduction:

We are committed to safeguarding the privacy and protecting the personal information of users of our Auction Today Shopify app. This Data Protection Act Policy outlines our practices concerning the collection, processing, and storage of personal data. By using our app, users agree to the terms outlined in this policy.

2. Data Collection:

We collect and process the following types of personal data:

  • Contact Information: Names and email addresses
  • User Preferences: Settings and preferences chosen within the app.
  • Communication Data: Any correspondence or communication made through the app.

3. Purpose of Data Processing:

We process personal data for the following purposes:

  • Auction Bidding Information: To send automated email messages to users who have placed a bid, won a bid or have been outbid.
  • Customer Support: To enhance customer satisfaction by providing real-time support through a WhatsApp chatbot, addressing repetitive questions promptly.

4. Data Security:

We implement appropriate technical and organizational measures to ensure the security of personal data. This includes encryption, access controls, and regular security assessments. Our team is trained to handle data securely.

5. Data Retention:

We retain personal data only for as long as necessary for the purposes outlined in this policy. Users can request the deletion of their data by contacting our support team.

6. Data Sharing:

We do not sell, trade, or otherwise transfer personal data to external parties. However, data may be shared with third-party service providers who assist us in delivering our services. These providers are contractually bound to protect the confidentiality and security of personal data.

7. User Consent:

By using our app, users explicitly consent to the collection, processing, and storage of their personal data as outlined in this policy. Users have the right to withdraw their consent at any time by uninstalling the app.

8. User Rights:

Users have the right to:

  • Access their personal data.
  • Correct inaccuracies in their personal data.
  • Erase their personal data.
  • Object to the processing of their personal data.
  • Lodge a complaint with a supervisory authority.

9. Policy Updates:

This Data Protection Act Policy may be updated from time to time. Users will be notified of any significant changes, and the latest version will be available on our website.

10. Contact Information:

For any inquiries or concerns regarding data protection, users may contact us at support@auctiontoday.app

By using our app, users acknowledge and agree to the terms of this Data Protection Act Policy.

Last Updated: 15/01/2024